Web Help Desk Asset Management

Asset management is an important aspect of it service management that helps it departments gain visibility and control over it inventory on the network manage the lifecycle of hardware and software assets optimize procurement and budgeting forecasting and increase accountability to.
Web help desk asset management. Track your organization s hardware and software inventory including computers servers laptops mobile devices networking equipment and virtually any other technology asset. This video will walk you through some of the key it asset management features of solarwinds web help desk. Download a free 14 day trial today.
Link incident tickets to a single problem for better organization associate problem tickets with it assets and track the history of asset service requests. With built in it asset management functionality web help desk allows you to discover manage and report on both hardware and software assets. Simplify it asset management itam with solarwinds web help desk.
Watch this short video and learn how you can automate discovery of assets and keep your it inventory up to date. Watch this short video and learn how you can automate discovery of assets and keep your it inventory up to date. Benefit from built in knowledge base it change control sla alerting performance reporting customer surveys and more.
An integral part of it asset management software asset management refers to the management of all your software assets at all stages of their life cycles from purchase to deployment maintenance usage and decommissioning this systematic. Learn about the features included in web help desk software. Simplify it asset management itam with solarwinds web help desk.
How can i provide better customer support. Simplify asset management with automated asset discovery. With built in it asset management functionality web help desk allows you to discover manage and report on both hardware and software assets.
Solarwinds web help desk whd offers software asset management tools to manage and optimize the software installed in your it infrastructure. Ticketing asset management service management knowledge management change management and more. With an intuitive web interface and service desk portal web help desk software delivers simplicity and automation to streamline help desk ticketing and it asset management.