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With a web based help desk you can access your tickets anytime on any device using any operating system.
Web help desk support. Laptop pc mobile you can choose whichever suits you best. Support your customers using any device you want. Monitor technician performance and real time billing data with help desk reporting.
Now we can see an exact number of open tickets at any given time. A web based help desk adapts to your needs. Help desk essentials pack web help desk dameware remote support integrate to save you time by automating and simplifying help desk and it remote support tasks.
Graphic reporting tools in web help desk software make it at a glance easy. Compare their pricing plans features specification user reviews. The paid help desk software solution can offer your organization comprehensive enterprise grade help desk capabilities.
Prior to using of solarwinds web help desk we would only use email to receive support requests. Track customer support needs by location and incidence frequency and spot and fix potential issues before they can become issues. Web help desk centralizes and automates ticketing management tasks so you can better support your customers.
Benefit from built in knowledge base it change control sla alerting performance reporting customer surveys and more. Get started today with a free trial. Link incident tickets to a single problem for better organization associate problem tickets with it assets and track the history of asset service requests.
Keep track of tasks including ticket assignment routing and escalation. Powerful simple and affordable help desk software that can get the job done. Stay up to date with helpdesk notifications.
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